Shipping policy

WHAT IS YOUR SHIPPING POLICY?

STANDARD SHIPPING | DOMESTIC
Orders are processed Monday-Wednesday and (Thursday for orders on the West coast) the following week after your payment is authorized and verified this doesn’t include weekends or holidays. All orders are shipped USPS priority mail, with a tracking number emailed to the customer upon shipment. We are not responsible for any packages lost, stolen or delayed by the postal service. Some orders with multiple items may have separate shipments.

EXPEDITED SHIPPING

Expedited order are shipped within the same week. Orders placed Monday- Thursday by 12p will ship the same week via USPS 2 day priority mail. Expedited orders placed Thursday after noon- Sunday will ship Monday *the next business shipping day.

HOW CAN I TRACK MY PACKAGE?

Once shipped your tracking number is emailed to you. *This requires entering your email during the checkout process

 

WHAT CREDIT CARDS DO YOU ACCEPT?

We accept all major credit/debit cards such as Visa, Mastercard, American Express and Discover

 

WHAT IS YOUR RETURN POLICY?
No Returns Or Exchanges. Due to the nature and preparation of the product All Sales Are Final. 

Contact Customer Care via email regarding all online orders: info@pinkpantree.com